Replacement roller banner graphics
If the base still rolls smoothly, a new print may be all you need. If the spring is tired, a new graphic will not fix it.

Keep the stand, or start again?
Extend the banner slowly, let it retract under your hand, and go through this list honestly.
| What you see | Likely verdict |
|---|---|
| Rolls up smoothly and stays straight | Good candidate for a new graphic |
| Print is tired, base is clean and square | Good candidate for a new graphic |
| Retracts slowly or stops part way | Spring is weak, so think about a new stand |
| Graphic tracks to one side when it rolls | Ask us: the top rail or roller may be out of true |
| Cracked end caps or bent feet | Replace the stand |
| Pole is bent or the elastic has gone | Ask us, as the pole may be the only part at fault |
| Cheap stand with no make or label | Compare the cost of a whole new unit |
Measure the old one properly.
A roller banner print is longer than what you see. Part of it stays wrapped around the roller in the base, so the visible height is not the print height. Take these measurements before you ask for a price.
- Pull the banner up and fix it on its pole.
- Measure the visible width from edge to edge of the print.
- Measure the visible height from the top rail down to the top of the base.
- Measure the base width, which is what the print has to fit inside.
- Look for a make or model on the base or the bag, and take a photo of each end.
Most stands fix the graphic at the top with a clip or snap rail. At the bottom it is usually held by adhesive tape or a clamp bar on the roller. Those details change the print length and the way it is finished, so make and model matter.
A word of caution on swapping it yourself.
The roller is under spring tension. Many bases have a small pin or clip that locks it, and if the old print comes off before that lock is in place, the spring can unwind in a moment. Once that happens the stand can be hard to rescue. Do not start unless you know how your model works.
Tell us if you want a print only or a complete new roller banner, and ask us about the swap itself, as it depends on the stand you have. Prints are usually made on 240mic roll-up media, a stiff film made to roll and unroll cleanly. Before you commit to new artwork, read our notes on designing a roller banner layout.
Graphics change. Good hardware can stay.


Your questions.
Will a new graphic fit a stand you did not supply?
It may well do, but it depends on the fixing at the top and on the roller. Send us the make, model and photos and we will tell you what we can do.
Can I order a new print for a 1500mm wide stand?
Ask us with the measurements and the make. Wide stands put more load on the roller, so we need to know how yours is built.
Is it worth reusing a stand for a single event?
If the base is sound and the size suits your new message, it usually is. If you need the stand at two events at once, a second unit may be the better option.
